Raise a concern
If you are unhappy with a website experience, communication or a service, contact N.A. Williams Building Consultancy using the details below. Explain the concern, any relevant project or correspondence reference, and the outcome you are seeking. Include only documents needed to explain the issue.
nawilliams@gmx.com · 01305 269283
Postal correspondence: 40 Lorne Road, Dorchester, DT1 2LH.
What happens next
Ask for acknowledgement and an indication of the expected response timescale. The business can review the concern and relevant records, request further information where needed and explain its response or proposed next steps. If a project appointment contains a specific complaints or dispute process, refer to that process as well.
If the issue remains unresolved
Explain which points remain outstanding and request a further review. Available remedies or dispute-resolution routes depend on the appointment and applicable law; no membership of an ombudsman or professional scheme is implied by this page. Your statutory rights remain unaffected.
Privacy concerns
For a concern about personal information, see the privacy policy, including contact details for the Information Commissioner's Office. Website accessibility concerns can be raised using the same business contact details.
